Software Services
tekservePOS and AVE Investments, Inc. have
entered into a partnership agreement to market JDA Software Group’s
WinDSS Store Operations products.
Both firms will join forces on pre-sales, marketing,
customization, implementation, modifications, hosting services,
and support.
pcCashdrawer brings deep skills and a successful record with popular
JDA WinDSS store applications and POS hardware installations. tekServePOS
brings a long history of iSeries based retail hosting, polling,
sales processing and help desk resolution knowledge.
Together they apply 50 years of experience serving
retail clients to JDA’s easy to use and install integrated WInDSS / and
store operations solution.
Software Services actually represents two distinct
facets:
Implementation Services
Software Maintenance
Implementation Services
AVE Investments, Inc. will bring their significant
talents to bear to provide a wide range of services. Along with
your management team, AVE and its impressive team of partners
to analyze your existing retail practices and make recommendations
to allow your company to achieve the results it needs to survive
in the highly competitive industry. Our consultants are certified
on all the latest JDA releases and will ensure that this knowledge
is passed on to ensure the optimal use of your software purchase.
Software Maintenance
Software Maintenance exists for your benefit.
Continuing maintenance beyond the initial “learning” period can
enhance your overall experience with your JDA Software solutions.
Your company will receive timely and high-quality support in
a professional, user-driven environment. In addition to technical
help when it is needed, continued maintenance will guarantee
that your company always has the most current version of the
software modules that you have selected and all the enhancements
and improvements that a new version has to offer.
Software as a Service
Sometimes known as Hosting and
sometimes just as SaaS, Software as a Service
is one of the fastest growing segments of the service industry.
Software as a Service takes the burden of technical
management from the retailer and puts it in the hands of the
people who perform this function every day of the year. This
frees the retailer to do what he needs to do - manage his stores.
Instead, for a monthly charge, the retailer
combines his hardware, network infrastructure, hosting and application
support. The capital investment is spread over time instead
of incurring all these expenses up front as with typical Store
Systems POS projects.