Warranty & Maintenance

Hardware Maintenance

AVE Investments has experience with virtually every POS manufacturer and is an authorized service provider for IBM and NCR. AVE Investments, Inc can offer Warranty Management, Advance Exchange options, Depot and On-Site Maintenance - whatever the needs of the retailer are.

AVE Investments, Inc. leverages its partnerships with powerful companies to bring a depth of experience to the support of a retail chain's POS hardware investment. We have contracts with over 1200 qualified POS technicians in the field to provide on site maintenance.

Another exclusive offering is national on site maintenance for $10.00 per month per register.

POS Hardware Maintenance

Ave Investments boasts the lowest cost national POS maintenance and service offering in the industry. Only $10.00 per month per register for annual POS on-site, national maintenance for all major POS brands IBM, MCR, Fujitsu, Wincor Nixdorf, Dell, HP, Ultimate Technologies, and pcCashdrawer included.

  • $10.00 per month per POS register with an annual contract.
  • 4 hour response time for diagnostic on-site or over the phone with store or Retail HQ personnel.
  • Overnight replacement of printers, monitors, scanners, pin pads, and signature capture devices.
  • Software load of POS hard drives when "Gold Drive" maintained at AVE
  • Overnight shipment of computer with software load to store
  • Installation of service parts by a network of 1200 qualified technicians.
  • Continental US Coverage
  • Custom coverage available for additional services.

Warranty

All new pcCashdrawer brand products include a 3 year overnight replacement warranty.

Warranty Policy